Operations & Executive Leadership

Joyhdae Albert

I build the systems and spaces that keep a firm running, and I do it in a way people feel.

By the numbers

I'm a Senior Office Manager and Executive Assistant with nearly eleven years of experience in financial services. My work sits where operations, executive support, and workplace experience meet. The essential machinery that lets everyone else do their best work.

Clear communication, steady under pressure, and an eye for the detail everyone else missed. I run four offices across four states, and I care as much about how a space feels as how it functions.

Selected experience

  • Manage workplace operations across four offices (New York, Stamford, Chicago, Austin) for a firm of roughly 250 people.

  • Led four office buildouts and relocations, from planning through move-in.

  • Built a vendor tracking system that streamlined spend and contract management.

  • Negotiated meaningful annual savings across vendor contracts.

  • Coordinated logistics for investor roadshows and non-deal roadshows, including transportation, meals, and scheduling.

What I do

  • Office & workplace operations
  • Executive & business support
  • Vendor management
  • Contract negotiation
  • Office buildouts & relocations
  • Event & travel logistics

Resources

Free templates and a small demo of the workplace operations tools I rely on.

  • Office ops HQ demo

    A scaled-down workplace operations dashboard you can click through, filled with sample data for a made-up company.

  • Event and roadshow run-of-show

    A one-document run-of-show for an event or roadshow: timeline, owners, contacts, and logistics.

    Word · Version 1.0 · Updated November 4, 2026 · Free

  • Office move checklist

    A phased checklist for an office move, from the first planning weeks through move day and the first weeks after.

    Word · Version 1.0 · Updated November 4, 2026 · Free

  • Vendor and contract tracker

    A spreadsheet that tracks vendors, owners, annual spend, and renewal dates, and highlights anything renewing in the next 90 days.

    Excel · Version 1.0 · Updated November 4, 2026 · Free

All templates and request one

Board & governance

  • Trustee, Stoneleigh-Burnham School
  • Board Secretary, Homeowners Association

Education

  • Associate of Applied Science, Berkeley College
  • Coursework toward a Bachelor's degree, Tufts University, Goldman Sachs Scholar

Get in touch

A short note is plenty. I read everything and reply personally.